|
|
|
|
|
|
Interactive Voice Response to AS/400 These scenarios are handled without a person, 24 hours a day! A customer can make a phone call, place an order, and it prints the pick ticket at the appropriate warehouses, based upon availability, and sends an acknowledgement back to the client, either via fax or email... The same scenario can be done to call for equipment service based upon the machine they are calling about to schedule someone to come out... Want to know about stock availability, employee benefits, emergency closings, credit status - all can be done via Interactive Voice Response... Contact us to ask questions about this concept. We're easy to speak with because "we listen first"!
|
||